AI agents Your agents read the CRM, write the summaries and create the tasks. Every write goes through your approval. See how
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AI agents

Agents inside the CRM.
You stay in control.

An agent reads the data you wire to it, at the pace you choose, and applies what you authorised it to do. Every run is logged, and every write waits for your approval as soon as you require it.

app.naty.io — AI agents walkthrough
Live

From the deterministic workflow to the store, then the builder. The other walkthroughs are in the demo center.

The principle

An agent is
four things.

Transparent from end to end. Each run makes one model call with a context you chose, and applies the result in the CRM.

01

A trigger

When the agent wakes up: a schedule, a CRM event, or you.

02

Some data

What it may read. Explicit sources, chosen by you.

03

Instructions

Your prompt, your model, your token budget.

04

Actions

What it may write, on the triggering record or on the ones it resolved.

Triggers

When the agent
wakes up.

Three ways to fire it, all of which compose with the rest of the CRM because they share the same event vocabulary as the automations.

01

Scheduled

A cron schedule with its timezone: daily, weekly, monthly. A 15-minute minimum interval, and configurable catch-up for missed runs.

Daily 08:00Monday 09:001st of the monthCatch-up
02

CRM event

The agent wakes up when something happens in the CRM, with configurable rate limiting to keep the pace under control.

contact.createddeal.stage_changeddeal.wondeal.losttask.completedform.submittedbooking.created
03

Manual

An on-demand run from the interface, at any moment, to test a setting or handle an urgent case.

On demand
Inputs and outputs

What it reads,
what it writes.

The agent reads exactly what you give it. You wire sources to it, you tick actions, and its reach is precisely that.

Data sources

Eight context providers

Triggering record The contact, deal or company involved, with its activities.
Activity digest What happened over the last X days.
CRM statistics Volumes and trends over a period.
Deal pipeline The state of the book, stage by stage.
Stale deals Opportunities idle for N days or more.
Task digest Overdue, upcoming, by person.
Meeting digest Past or upcoming over N hours.
Contact digest New contacts, records left to complete.

Allowed actions

Six possible writes, to tick

Create a note On the record concerned, dated and attributed.
Create a task With an assignee and a due date.
Update a field Native or custom.
Add a tag To segment on afterwards.
Send a digest By email, to whoever you decide.
Trigger an automation The bridge to the deterministic engine.
Targeting happens on the triggering record, or on the records the agent resolved itself from its sources.
Guardrails

Every write goes
through your approval.

This is the part that matters. The product starts from a simple principle: by default, you approve every write before it reaches the CRM.

01

Human approval

Switched on agent by agent. Every write waits for your approval, in a dedicated queue with a configurable expiry.

02

Two distinct permissions

agents.approve is separate from agents.manage. Configuring an agent and approving what it writes stay two different jobs.

03

Action cap

A maximum number of actions per run. You set the limit, the agent respects it.

04

Useful runs only

The agent calls the model only when it has data to process. Otherwise it goes back to sleep, and your credits stay intact.

05

Full history

Context read, model response, actions applied, errors. Every run can be inspected.

06

Duplicate lock

Each agent runs one execution at a time, even if two triggers overlap.

07

Model and budget per agent

The model and the token budget are set agent by agent, case by case.

Approval queue

3 follow-up tasks

Stale deal nudges · 4 min ago

Approve Reject
The builder

The agent explained
in plain language.

As you configure it, a panel sums up in one sentence what the agent will do, and what its context will cost in tokens.

The agent builder: name, trigger, sources, actions, and the panel that sums the agent up in plain language
Agent store

Ten agents,
installed in one click.

You start from an agent that works, then adjust it: schedule, sources, actions, approval. Everything stays editable.

See the store demo
Reporting

Weekly activity digest

What moved this week, saved as a team note.

Monday 08:00

Reporting

Morning brief

Today's tasks, upcoming meetings, pipeline state, by email.

Weekdays 07:00

Pipeline Approval

Stale deal nudges

Spots opportunities idle for 14 days and creates the follow-up tasks.

Tuesday 09:00

Meetings Approval

Meeting follow-up

After a meeting, drafts the write-up and creates the next action.

Every hour

Prospecting

New lead triage

Rates every new contact hot / warm / cold and tags it.

contact.created

Prospecting

Form qualification

Reads each submission and creates the right task.

form.submitted

Reporting

Monthly pipeline review

The state of the book, sent by email.

1st of the month

Maintenance

Data hygiene

Spots the records left to complete: email, phone, job title or owner.

Weekly

Pipeline

Won deal debrief

Captures what worked: why we won, what to take from it.

deal.won

Pipeline

Next step after a task

Automatically chains the following action.

task.completed

Choosing

An agent, or
an automation?

Both share the same event vocabulary. The question is whether you want a model in the loop, or a stable, predictable rule.

AI agent

When it has to read, summarise, decide

Writing a meeting recap, qualifying a lead, spotting what deserves a nudge: anything that means interpreting a context rather than applying a rule.

  • Written output
  • Context to interpret
  • Human approval available
  • Cost in tokens
Automation

When the rule is known in advance

Assigning an owner, adding a tag, creating a standard task: a visual trigger → conditions → actions builder, fully deterministic.

  • Predictable result
  • Instant execution
  • Fixed cost
  • Run history
See the automations

An agent can in fact trigger an automation: it decides, the automation executes.

Which agent would save
you the most time?

Show us your organisation and your deals. You leave with two or three agents to install in the first week.